OUR COVID-19 STATEMENT
At Diesel.com we have implemented various measures to minimize the risk our employees and customers may be exposed:
SAFETY AND HYGIENE MEASURES
We’ve strengthened health and hygiene measure in our distribution center in line with advice from the World Health Organisation and the local authorities
We kindly ask for your understanding in case any delays in shipping occur since we’ve implemented a social distancing plan for teams operating in our distribution centers that may temporary slow processing
We are proactively working with our shipping partners in order to guarantee that all appropriate health and hygiene standards are adhered to
Store deliveries and returns are temporarily out of service but we guarantee free home deliveries on all orders
Our Customer Service is regularly operating: If you have any queries, please do not hesitate to contact it
Extended and flexible return period : the returns period has been extended to 30 days
If you have any question or need help with your account, you
may contact us to assist you.
We will respond to every message within 1 working day,
Monday to Saturday, excluding holidays.
From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays